Military Service Banking Program

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The FNB Military Service Banking Program is First National Bank's commitment to and steadfast support for those who serve… from deployment to transitioning from military service and beyond, we are by your side so you can focus on what’s important to you and the country. 

This program provides unparalleled benefits, exclusive offers, and support for Iowa's military service members and veterans. Discover more about the FNB Military Service Banking Program below and download the program’s flyer. Thank you for your service.

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• • Who is eligible to join the Military Service Banking Program?

  • To participate you must:

    • Have a First National Bank checking account.
    • Have at least one monthly direct deposit.
    • Be currently serving in or have been honorably discharged from the U.S. Army, U.S. Marine Corps, U.S. Navy, U.S. Air Force, U.S. Coast Guard, US Space Force, National Oceanic and Atmospheric Administration, U.S. Public Health Service Commissioned Corps, or National Guard; or are a service member who is absent from duty as a result of being sick, wounded, on leave or other lawful causes; or are a spouse of a service member who died while serving or due to a service-related disability.

  • What do I need to do to join?

  • There are several ways for qualified individuals to enroll in the program. 

    • Complete the online form and a Customer Service Center representative or Relationship Banker will contact you to discuss enrollment and help you get a checking account.  
    • Stop by any of our bank locations and a Relationship Banker will assist you. We have branches in Ames, Ankeny, Osceola, Valley Junction, and West Des Moines, Iowa.
    • Call the Customer Service Center at 515-232-5561.

  • What do I need to do to take advantage of the program's benefits?

  • Speak to a First National Bank Relationship Banker, mortgage lender, or commercial lender. The program is accessible through any of First National Bank’s locations.

  • Do I need to verify my military status each time I want to use the program's benefits?

  • Once you join the program, the bank will retain information associated with your bank account that lets our employees know that you are eligible for the program’s benefits. There will be no further verification required, unless you are being deployed and want to take advantage of the added benefits for active duty deployed individuals.

  • Does a spouse of a Military Service Banking Program member also receive the program's benefits?

  • The Military Service Banking Program benefits are extended to the eligible program member. 

    However, there ae instances where a spouse may benefit from the program indirectly. For example: 

    • When the minimum balance requirement is waived on a jointly owned Standard Savings account, both owners benefit from the waiver. 
    • If a member and their spouse apply jointing for a mortgage loan, the member would be eligible for a discount on the loan's closing costs, which benefits both parties to the loan. 

    On the other hand, a spouse cannot exercise the benefits of the program independently. For example, an applicant for an SBA loan would not be able to use the benefits extended to their miliary member spouse if they are not co-applicants on the loan.  

    If you have any questions about benefit eligibility, please speak with a Relationship Banker or loan officer. 

  • What will I need to join the program?

  • When you’re ready to join, you will need:

    • Two forms of identification: A valid driver’s license or other government-issued ID (such as a state ID or passport). For secondary identification, you can use an employee ID, student Idd, or credit card.
    • Physical address: Current physical residential address.
    • Personal information: Legal name, date of birth, country of citizenship.
    • Social Security number or Taxpayer Identification number.
    • Contact information: A phone number and email address.
    • Military verification: Proof of military service.  
    • Deposit: Minimum checking account opening deposit of $10.

  • What are other ways is First National Bank a military friendly place to bank?

  • • Veterans Benefits Banking Program member: First National Bank is a member of the Veterans Benefits Banking Program (VBBP) that provides veterans and beneficiaries a safe, reliable, and inexpensive way to receive and manage their VA monetary benefits.
    • Partner with military organizations: We partner with military and veteran organizations to support their community engagement endeavors.
    • Employment opportunities: First National Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants, including service members and veterans. 
    • Give back to military and veterans groups: We make charitable donations directly to nonprofit military associated organizations. For example, in the past the bank has sponsored the American Legion, National Wreaths Across America Day, Military Care Packages, the West Des Moines VFW Anniversary Fair, American flag retirement and replacements, Blue Star Mothers of Iowa, and local food pantries serving the homeless and food insecure, and more. 

  • How can I benefit from the Servicemembers Civil Relief Act?

  • • The Servicemembers Civil Relief Act (SCRA) provides financial relief and protections to eligible service members and their dependents. First National Bank will apply benefits and protections on eligible accounts, including: auto loans, mortgage and home equity secured loans, commercial assets, equipment loans and leases, and deposit accounts and safe deposit boxes (in limited situations).
    • SCRA provides servicemembers a number of other protections, including: credit protection; auto lease termination; termination of apartment leases; a landlord may not evict a service member, spouse or their dependents from their primary residence; and real or property owned before active military service that is secured by a mortgage, deed of trust, or similar security interest cannot be sold, foreclosed upon, or seized during the period of active military service or for one year immediately after such service without a court order.
    • If you have orders or other documentation reflecting your service commitment, please send a request for SCRA protection to Customer Service using the link below. 

  • What protections are provided to active-duty service members under the Military Lending Act?

  • The Military Lending ACT (MLA) gives protections to active-duty service members. The MLA limits the interest rates that can be charged on many consumer loans to no more than 36%. The 36% cap includes costs like finance charges, credit insurance premiums, applications fees, and credit-related add-on products sold in connection with the credit. The MLA also prohibits lenders from charging prepayment penalties and requiring service members to submit to mandatory arbitration or waive their SCRA rights. The types of loans covered by the MLA include vehicle title loans, overdraft lines of credit, and certain installment loans given to active-duty service members, spouses, and certain dependents.